Shipping Policy — Zulvia

Effective Date: April 28, 2025

At Zulvia, we deliver luxury to your doorstep. Here’s everything you need to know about our shipping:

1. Order Processing

• Orders are processed and dispatched within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Domestic Shipping

• Standard Shipping: Delivery within 7–10 business days.
• Express Shipping: Delivery within 3–5 business days (additional charges apply).

3. International Shipping

• Standard International Delivery: 7–21 business days (depending on destination).
• Express International Delivery available at checkout (if applicable).

Note: Delivery time may vary due to customs clearance processes in the destination country.

4. Shipping Costs

• Calculated automatically at checkout based on shipping method, destination, and order weight.

5. Customs and Import Duties

• International customers are responsible for any customs duties, VAT, and taxes imposed by their country’s regulations.

6. Tracking Your Order

• Once shipped, you will receive a tracking number by email to monitor the status of your delivery.

7. Delayed or Lost Shipments

• Zulvia is not responsible for shipping delays due to natural disasters, courier issues, or customs delays.
• If a shipment is lost, we will assist you in investigating and resolving the issue with the carrier.